CRM (Constituent Relationship Management)

Build Nonprofit CRM Manager Jo Butler shares CRM adoption strategic tips on how to get your CRM used by everyone at your nonprofit organization. Use your CRM platform to better engage with and [...]

If you are looking for ways to leverage your CRM data more effectively, or looking to make a new investment entirely, we share some differentiators between mid-level systems available on the [...]

Improving donor data management can greatly increase your organization's fundraising results. So why can it feel so hard to focus on practical steps to keep data clean and valuable? Learn how to [...]

Build Nonprofit CRM Manager Jo Butler shares our experience: when nonprofits excel at using Raiser’s Edge NXT or any Constituent Relationship Management (CRM) platform to better engage with and [...]

As the story develops here are some of our initial thoughts on Salesforce.org and Salesforce for nonprofits. Build will be monitoring the effects this deal has on our clients, our nonprofit [...]

Frustrated with the limitations or complexity of your nonprofit constituent relationship management system? Do you find that your tools for digital donor engagement don’t connect well to [...]

We frequently see nonprofit organizations pay for more software licenses than they need, particularly in the early implementation phases. This can cost a nonprofit thousands of dollars that would [...]

It looks like Microsoft is ready to make a significant investment in Dynamics CRM (now Dynamics 365 for Sales) to make it nonprofit-friendly. Read this to learn about the recent developments and [...]

Constituents increasingly expect a rich, personalized experience when engaging with nonprofits. Fortunately, being an expert in “constituent experience” doesn’t mean you must be an expert [...]

Microsoft Dynamics 365 is a cloud platform that combines customer relationship management (CRM) and enterprise resource planning (ERP) software. Most nonprofits are familiar with the acronym [...]